OnePlus 9 and OnePlus 9 Pro users complained that the low storage problem on their devices was obviously caused by a pre-loaded application called Media Storage. This application appears to act as a garbage container for the Gallery application.
Some users also stated that the media storage applications on their OnePlus phones are causing rapid battery drain due to the consumption of storage space and other hardware resources. However, OnePlus has not yet responded to user complaints and provided solutions.
As Artem Russakovskii of Android Police pointed out, media storage applications are consuming a lot of internal storage space on the OnePlus 9 and the OnePlus 9 Pro.
Now this is a head-scratched. I’ve finally come close to filling up the 256GB storage on my @oneplus 9 Pro.
So I ran the usual Google Photos cleanup which said it’d remove over 100GB of data.
But after it was done, I’m still close to full. What gives? pic.twitter.com/fmxdiRoQLU
— Artem Russakovskii (@ArtemR) August 21, 2021
He tweeted to emphasize that, especially in his case, the application started to consume nearly 126GB of storage space. OnePlus 9 Pro. “After emptying the gallery trash bin (225 photos, three videos), the media storage data increased from 126 GB to 5 GB,” he said. It is not the only user affected, as many of them have already reported similar storage issues on the OnePlus community forum and Reddit.
Interestingly, storage issues seem to be nothing new, because user complaints on the OnePlus community forum and Reddit started in April. However, it seems that due to the large storage space of OnePlus 9 and OnePlus 9 Pro, many users did not notice these problems at first. The media storage application appears to be running in the background to keep records.
Photos and videos were deleted from the gallery application. This will not only lead to insufficient built-in storage space but also cause the phone to suddenly slow down. In some cases, it can also cause battery drain issues, as some users mentioned on Twitter.
It is not clear whether the media storage application issue is limited to the OnePlus 9 and OnePlus 9 Pro or affects other OnePlus phones. Some user reports on Twitter indicate that the latter claimed that the battery drain problem caused by the application also affected the OnePlus 7 Pro and the recently launched OnePlus Nord 2 smartphone. According to the current report, the reported problem also appears to be related to software bugs that can be resolved through the update.