Twitter on Tuesday said appointed an interim Chief Compliance Officer details of the office shared directly with the IT Ministry soon.
The move came after had given one last chance to Twitter to the new IT rules, microblogging platform had not made immediate appointments of key personnel, mandated under the new guidelines that came into effect on May 26.
Following this, the US-based company had assured the Indian government last week that advanced stages of finalizing the appointment of a chief compliance officer, submit additional details within .
A Twitter spokesperson on Tuesday said continues every effort to the new guidelines and is keeping the IT Ministry apprised of progress at every step of .
An interim Chief Compliance Officer has been retained and details shared with the Ministry directly soon, the spokesperson added.
Twitter has had several faceoffs with the Indian government over the past months, including during the farmers” protest and later when it tagged political posts of several leaders of the ruling party BJP as “manipulated media”, triggering rebuke from the Centre.
The last flashpoint was the delay in complying with the IT rules that mandate large digital platforms to undertake greater due diligence as appoint a grievance officer, a nodal officer, and a chief compliance officer. These personnel be residents in India.
Twitter has an estimated 1.75 crore users in India, as per data cited by recently.
The micro-blogging platform has stated on its website that India is and is among the countries piloting approach of building an in-market team to “locally tailor” its global product to of the region.
In its notice on June 5, the IT Ministry had confronted Twitter for not providing information about the Chief Compliance Officer under . Also, the resident grievance officer nodal contact person nominated by an employee of Twitter in India as prescribed rules, the ministry had said.
Further, contended that the office address in India mentioned by Twitter is that of a , which not as per . The Ministry had warned Twitter that such non-compliance will “unintended consequences”, including Twitter losing exemption from liability as an intermediary under the IT Act.
Twitter, in its response on June 7, had sought to assure that making every effort to the new guidelines, including with hiring personnel in India.
“For example, other significant social media intermediaries operating in India, to the underlying intention behind , appointed a nodal contact person and resident grievance officer on a contractual basis while we recruit to fill the positions on a permanent basis,” Twitter had said in its letter to the Ministry last week.
It went on that “We are advanced stages of finalizing the appointment to the role of chief compliance officer provide additional details to you next several days and at within .”
The Twitter website shows openings for positions of Chief Compliance Officer, Nodal Officer, and Resident Grievance Officer. As per descriptions for the three positions, these are full-time roles located in India candidates must be residents of India.
The Chief Compliance Officer liaising between and government agencies on of legal requests received from various organizations and government agencies the platform.
The grievance officer overseeing the grievance redressal mechanism of complaints from the use Twitter services in India.
The Nodal Officer coordination with the and government agencies in India to oversee of responding to reports, orders, and complaints. link for coordination between Twitter and these agencies on all legal requests Twitter’s platform, including requests for content removal and user data disclosure.