Twitter has appointed a temporary compliance officer in India who will share information with his IT department in the near future


Twitter on Tuesday said it’s appointed an interim Chief Compliance Officer and therefore the details of the office are going to be shared directly with the IT Ministry soon.

The move came after the govt had given one last chance to Twitter to suits the new IT rules, because the microblogging platform had not made immediate appointments of key personnel, mandated under the new guidelines that came into effect on May 26.

Following this, the US-based company had assured the Indian government last week that it’s within the advanced stages of finalizing the appointment of a chief compliance officer, which it might submit additional details within every week.

A Twitter spokesperson on Tuesday said the corporate continues to form every effort to suits the new guidelines and is keeping the IT Ministry apprised of progress at every step of the method.
An interim Chief Compliance Officer has been retained and details are going to be shared with the Ministry directly soon, the spokesperson added.

Twitter has had several faceoffs with the Indian government over the past months, including during the farmers” protest and later when it tagged political posts of several leaders of the ruling party BJP as “manipulated media”, triggering a pointy rebuke from the Centre.

The last flashpoint was the delay in complying with the IT rules that mandate large digital platforms to undertake greater due diligence also as appoint a grievance officer, a nodal officer, and a chief compliance officer. These personnel has got to be residents in India.

Twitter has an estimated 1.75 crore users in India, as per data cited by the govt recently.

The micro-blogging platform has stated on its website that India is a crucial marketplace for the corporate and is among the countries during which it’s piloting a replacement approach of building an in-market team to “locally tailor” its global product to the requirements of the region.

In its notice on June 5, the IT Ministry had confronted Twitter for not providing information about the Chief Compliance Officer as needed under the principles. Also, the resident grievance officer and therefore the nodal contact person nominated by the corporate isn’t an employee of Twitter in India as prescribed within the rules, the ministry had said.

Further, the govt contended that the office address in India mentioned by Twitter is that of a firm, which is additionally not as per the principles. The Ministry had warned Twitter that such non-compliance will cause “unintended consequences”, including Twitter losing exemption from liability as an intermediary under the IT Act.

Twitter, in its response on June 7, had sought to assure the govt that it’s making every effort to suits the new guidelines, including with reference to hiring personnel in India.

“For example, almost like other significant social media intermediaries operating in India, so as to suits the underlying intention behind the ruleswe’ve appointed a nodal contact person and resident grievance officer on a contractual basis while we recruit to fill the positions on a permanent basis,” Twitter had said in its letter to the Ministry last week.

It went on to mention that “We are within the advanced stages of finalizing the appointment to the role of chief compliance officer and that we decide to provide additional details to you within the next several days and at the newest within every week .”

The Twitter website shows openings for positions of Chief Compliance Officer, Nodal Officer, and Resident Grievance Officer. As per the work descriptions for the three positions, these are full-time roles located in India and therefore the candidates must be residents of India.

The Chief Compliance Officer is going to be liable for liaising between the corporate and government agencies on all types of legal requests received from various enforcement organizations and government agencies concerning the platform.

The grievance officer is going to be liable for overseeing the grievance redressal mechanism of complaints from the people that use Twitter services in India.

The Nodal Officer is going to be liable for coordination with the enforcement and government agencies in India to oversee the method of responding to reports, orders, and complaints. the chief is going to be the first link for coordination between Twitter and these agencies on all legal requests concerning Twitter’s platform, including requests for content removal and user data disclosure.

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